Your privacy matters to us. This policy explains exactly what personal data PlusPH collects, why we collect it, how we use it, and what rights you have as a Filipino member of our platform. No legal jargon — just clear, honest information.
Here's a quick summary of the key privacy principles PlusPH follows — before you read the full document below.
PlusPH collects only the data we actually need — nothing more. We don't gather unnecessary personal information or build profiles for advertising purposes.
Your personal information is yours. PlusPH does not sell, rent, or trade your data to third parties for marketing or commercial purposes — ever.
All data transmitted between your device and PlusPH is protected by 256-bit SSL encryption — the same standard used by banks and major financial institutions.
PlusPH operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and guidelines issued by the National Privacy Commission of the Philippines.
As a PlusPH member, you have genuine rights over your data — to access it, correct it, delete it, and more. We make exercising those rights as straightforward as possible.
PlusPH only sends marketing communications with your consent. You can withdraw consent and unsubscribe from promotional messages at any time through your account settings or by contacting support.
PlusPH (accessible at plusph.best) is an online betting and gaming platform serving Filipino players across the Philippines. We act as the data controller for all personal information collected through our website and related services.
This Privacy Policy is our commitment to you — an honest explanation of how we handle your personal data. We wrote it in plain language because we want you to actually understand it, not just scroll through it. If you have questions that aren't answered here, our Data Protection Officer is reachable at the contact details in Section 13.
By registering an account or using any PlusPH service, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions.
PlusPH collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use our services, and occasionally from third-party verification partners. Here's a breakdown of what we collect and why:
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID details | Account registration and age/identity verification |
| Contact Data | Mobile number, email address | Account communication, OTP verification, support |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits, withdrawals, and fraud prevention |
| Technical Data | IP address, device type, browser, session logs | Platform security, fraud detection, and performance |
| Usage Data | Pages visited, bets placed, games played, time on site | Improving platform experience and responsible gaming monitoring |
| Marketing Preferences | Communication opt-ins and opt-outs | Sending relevant promotions only to members who have consented |
We do not collect sensitive personal information such as religious beliefs, political opinions, or biometric data beyond what is strictly required for identity verification under Philippine AML regulations.
Every piece of data PlusPH collects has a specific, legitimate purpose. We do not use your data beyond what is described below, and we review our data practices regularly to make sure we're not holding onto anything we no longer need.
Under the Philippine Data Privacy Act of 2012, personal data processing must be based on a lawful criterion. PlusPH relies on the following legal bases depending on the processing activity:
PlusPH does not sell, rent, or trade your personal data. We may share it only in the following limited circumstances, and always with appropriate safeguards in place:
Any third party that receives data from PlusPH is required to handle it in accordance with applicable data protection laws and may only use it for the specified, contracted purpose.
PlusPH uses cookies and similar technologies to make the platform work properly, keep you logged in securely, and understand how members use our services so we can improve them.
We use the following types of cookies:
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect parts of the PlusPH platform experience.
PlusPH retains personal data only for as long as it's needed for the purposes it was collected, or as required by Philippine law — whichever is longer. Here's how that works in practice:
When data is no longer needed and no legal obligation requires its retention, PlusPH securely deletes or anonymises it so it can no longer be linked to you.
Data security is not an afterthought at PlusPH — it's built into how we operate from the ground up. Here's a summary of the technical and organisational measures we use to keep your data safe:
Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal data. PlusPH respects and supports all of these rights. Here's what you're entitled to:
Request a copy of the personal data PlusPH holds about you, free of charge, within 30 days of your request.
Ask us to correct inaccurate or incomplete personal data about you. For most fields, you can update this directly in your account settings.
Request deletion of your personal data where it is no longer necessary or where you withdraw consent — subject to PlusPH's legal retention obligations.
Object to PlusPH processing your data for direct marketing purposes at any time, with immediate effect.
Receive a copy of your data in a commonly used, machine-readable format where technically feasible.
Lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
To exercise any of these rights, contact our Data Protection Officer at privacy@plusph.best. We will acknowledge your request within 5 working days and aim to resolve it within 30 calendar days.
PlusPH's services are strictly for individuals who are at least 21 years of age, in line with Philippine gaming laws. We do not knowingly collect personal data from anyone under the age of 21.
If we become aware that we have collected personal data from a minor — whether through misrepresentation during registration or any other means — we will immediately suspend the associated account, delete the data, and report the matter as required by applicable regulations.
If you are a parent or guardian and believe your child has registered on PlusPH, please contact us immediately at support@plusph.best so we can take appropriate action.
The PlusPH platform may contain links to third-party services — for example, links to payment provider platforms that open in a separate window during a transaction. These third-party services have their own privacy policies and PlusPH is not responsible for their data practices.
We encourage you to review the privacy policies of any third-party services you interact with, particularly payment providers, before submitting personal or financial information to them. PlusPH's Privacy Policy applies only to data collected directly through our own platform and services.
PlusPH may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our platform. When material changes are made, we will notify registered members by email and/or through a prominent notice on the platform before the changes take effect.
The "Last updated" date at the top of this page will always reflect when the most recent version was published. We recommend reviewing this policy periodically — the current version at plusph.best/privacy-policy is always the one that applies.
Continued use of PlusPH after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes.
If you have any questions, concerns, or requests related to this Privacy Policy or how PlusPH handles your personal data, please get in touch with our Data Protection Officer (DPO):
If you are not satisfied with PlusPH's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. More information about filing a complaint is available on the NPC's official website.